At WholesaleMart67.com, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our Refund and Return Policy below.
2. Returns
Eligibility: Products may be returned within [number] days of receipt. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.
Non-Returnable Items: Certain items are not eligible for return, including but not limited to [list any non-returnable items, e.g., perishable goods, custom orders, or personal care products].
Return Process: To initiate a return, please contact our customer service team at [Email Address] or [Phone Number] to obtain a Return Merchandise Authorization (RMA) number. Include your order number and reason for return in your request.
Shipping Costs: Customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., incorrect or defective item). We recommend using a trackable shipping service or purchasing shipping insurance for items over [amount], as we cannot guarantee receipt of your returned item.
3. Refunds
Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within [number] business days.
Partial Refunds: Partial refunds may be issued for items that are not in their original condition, are damaged, or are missing parts not due to our error.
Shipping Costs: Original shipping costs are non-refundable, unless the return is due to our error.
4. Exchanges
Exchange Process: If you wish to exchange an item for a different size, color, or product, please return the original item following our return process and place a new order for the desired item. Exchanges are subject to product availability.
5. Damaged or Defective Items
Report Damage or Defects: If you receive a damaged or defective item, please contact us within [number] days of receipt with your order number and a description of the issue. We will provide instructions for returning the item and will arrange for a replacement or issue a full refund, including return shipping costs if applicable.
6. Cancellations
Order Cancellation: If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed or shipped. If the order has already been processed or shipped, you will need to follow our return process to return the item for a refund.
7. Contact Information
If you have any questions about our Refund and Return Policy or need assistance with a return or refund, please contact us at:
WholesaleMart67.com Wholesale Mart shop no 19 Rajiv Gandhi complex near ekta nagar Signal next to Ganesh nagar kandivali West Mumbai 400067. Sales Dept – sales@wholesalemart67.com
Finance Dept – payment@wholesalemart67.com Customercare Number :- +91 75063 13170
8. Changes to This Policy
We may update this Refund and Return Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
